Jo-Ann Clynch is a Senior Director Analyst in the Energy and Utility Industry team at Gartner. Ms. Clynch helps CIOs and industry leaders explore the opportunities and impacts of energy modernization now and into the future. Ms. Clynch focuses on business aspects of the energy transformation and use of IT, Operational Technology (OT), cyber resiliency and intelligent operations to help clients transform processes and deliver commercial value by leveraging secure and innovative solutions including Artificial Intelligence and emerging technologies. Prior to joining Gartner, Ms. Clynch worked in the energy and utility industry for 34 years with leadership roles in electric utility operations, information technology, innovation, real-time grid control systems, digital transformation, and disaster recovery, supply chain and cyber resiliency. Jo-Ann and her team earned peer and industry recognition by driving commercial value with AI, data analytics and real-time technologies. (EEI Awards)